20.01.2022 • Newssecurity for banksBanking

Security for Banks and Employees

Disarming the vault after a certain time allows employees to go away and deal with customers.

  1. Security for vaults and suspicious behavior: individual scoping out elderly customers can be flagged for immediate review
  2. Authorization for cleaners and altering day-to-day access: The risk of a cleaner passing their credentials to an unknown person

Security for vaults and suspicious behavior: flag persons-of-interest and suspicious behavior so branch staff know to be on their guard

Many branch employees are required to keep the bank secure while also dealing with customers. As someone goes to open the vault, they may be stopped several times by customers with inquiries. With a smart security system, their jobs become easier as the system can be set to disarm the vault after a certain time, allowing employees to go away and deal with customers. The system can also automatically flag persons-of-interest and suspicious behavior so branch staff know to be on their guard. Other concerning behavior, such as an individual scoping out elderly customers can also be flagged for immediate review and action.

Video feeds and sensor data can be relayed to central control rooms. This can be useful out-of-hours to inform access on-site for cleaning and cash replenishment. It can also be used for investigations if a crime was to occur and to flag any potential insider threat.

Authorization for cleaners and altering day-to-day access: Access can be granted based on physical cards, biometrics, pin numbers or Bluetooth smartphone credentials

A further benefit comes through new ‘unset modes’ offered by some security solutions to automatically grant access to authorized cleaners, guards, and other employees. The system can be programmed to unlock certain areas for a specified time – for example, the front door and lobby area for a guard to make a 10-minute stationery and mail delivery.

Cleaner mode can be activated at certain hours to allow staff to enter general areas. This partially armed system is highly flexible. Timings can be altered day-to-day and access can be granted based on physical cards, biometrics, pin numbers or Bluetooth smartphone credentials. The risk of a cleaner passing their credentials to an unknown person is also mitigated, with automatic ID checking so central control can ensure the person entering a branch is the same person on their ID. This data can also be stored to later verify who was on-site if a crime occurs.

Business Partner

Pacom Systems



Germany

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