Vivotek's Vortex Helps AVS Reduce 90% of False Alarms

American Veterans Security (AVS), a local provider of comprehensive security solutions with over 30 years of experience, serves various commercial, residential, industrial, construction, and automotive clients. AVS needed a comprehensive AI cloud video surveillance solution to streamline operations, reduce the manual monitoring time, and to provide high-quality security services without compromise, benefitting both AVS and their client, MINI Cooper. AVS turned to Vivotek’s Vortex Cloud surveillance platform, an AI-powered solution that has not only streamlined their security processes but also significantly reduced false alarms and improved monitoring capabilities. It was chosen for its robust AI features and scalable cloud-based architecture. Several key factors influenced their decision, the first of which was false alarms reduced by 80-90%: with advanced AI capabilities, Vortex dramatically reduces false alarms by filtering out irrelevant events such as moving objects like shadows. Centralized monitoring anytime, anywhere, allows AVS to remotely monitor multiple dealership locations, reducing the need for on-site staff while offering real-time alerts by mobile for perimeter breaches and suspicious activities. Vortex seamlessly integrated with the existing camera infrastructure at AVS’s client sites, minimizing disruptions during deployment, while the user-friendly interface makes it easy for AVS’s team to manage security systems without extensive training. Automatic firmware updates ensure that the surveillance systems are always running on the latest technology, further minimizing downtime and manual setup: AVS no longer needs to dispatch IT teams frequently to each site.