Dallmeier: comprehensive hotel video surveillance system for the Ramada Hollywood Beach Resort

Dallmeier: comprehensive hotel video surveillance system for the Ramada Hollywood Beach Resort. Everyone knows Ocean Drive and the famous boardwalk for strolling along Miami Beach. As well as the palm trees, white sandy beaches and turquoise water, the historical Art Déco district also attracts many thousands of visitors. Just a few minutes away is the Ramada Hollywood Beach Resort, an extensive complex with hotel rooms, private condominiums and diverse shopping facilities. The popular hotel is also equipped with cutting-edge security technology, thanks to a state-of-theart video surveillance system by Dallmeier.

The Ramada Hollywood Beach Resort is a Spanish Mission architectural style hotel in Hollywood, Florida, located only a short distance away from the beaches of Fort Lauderdale and Miami, as well as the downtown area characterized by its Art Déco buildings. Other attractions nearby include the stadium of the Miami Dolphins, venue of the team‘s home matches, the harbor in Port Everglades for cruise ships as well as the Aventura Mall shopping paradise and the Bank Atlantic Centre where the Florida Panthers hockey team matches take place.

The Ramada has more than 240 rooms and suites and also contains 150 private condominiums. Additionally, the resort offers more than 14,000 m2 of shopping at the Ocean Walk mall. The resort‘s facilities also include a pool area covering more than 1,200 m2 and a seaside bar with an affiliated restaurant.

Secure Environment for Guests...

The surveillance system used at the hotel comprises four digital Dallmeier multi-channel recorders and two single-channel units for simultaneous audio and video recording as well as a PView Station for evaluation of recordings and control of the system. The reliability and operating stability of the recorders were critical decision factors in choosing the Dallmeier products.

The hotel was further convinced by the straightforward operation of the system which even new employees are able to use after just a brief training session. More than 60 cameras provide high-quality images from right across the facilities.

Thanks to Dallmeier‘s proprietary Cam_inPIX technology, they are able to deliver detailed and true-color pictures even under the most difficult lighting conditions such as strong backlighting in front of glass facades. Cameras monitor the hallways on all eight floors of the resort, and the entrances on the ground floor are also permanently recorded.

The reception area and the security areas are recorded with both audio and video data and the recordings are used to improve the general security as well as for training purposes.

…and Savings for the Hotel

The video surveillance system has also quickly proved cost effective. „By installing the CCTV system we were able to significantly reduce our insurance premium, and the number of compensation claims has also fallen dramatically from between 12 and 15 per year to just one or two,“ says David Hess, President of the Schecher group of companies which operates the Ramada Hollywood Beach Resort.

„We clearly benefit from the Dallmeier video surveillance system as we have already saved both time and money. Also, we are now able to ward off unsubstantiated claims and lawsuits;” Hess adds.

Tony Brown, the hotel‘s security manager, recounts an exemplary incident: „One of our guests told us that his Rolex had allegedly been stolen from his room at around 3:15 pm. When we were looking at the recordings of the day in question, which had been made by a newly installed Dallmeier DDF3000AV, a vandal-resistant UWDR color dome camera, we saw the guest leaving the hotel at 5:30 pm with his Rolex on his wrist.“

Fast and Friendly Service

The Management of the Ramada describes the technical service on site, provided by Peter Müller from Nimbus USA, as always being quick and efficient. “Whenever we are experiencing a minor problem with our devices, Peter is on the scene, supplying us with a replacement unit until the problem is fixed,“ says David Hess.

The modular system design will ensure that the Ramada is well-prepared for future changes and system expansions as this Atlantic coastline of Florida continues to attract ever more visitors.

Contact:

Dallmeier Electronic GmbH & Co. KG, Regensburg
Tel.: +49 941 8700 0
Fax: +49 941 8700 180
info@dallmeier.com
www.dallmeier.com