Emergency Services Control Room for Fire Department
Centralized information flow: Antwerp Fire Service renews its control room.
The Antwerp Fire Service has no fewer than 700 operational, professional firemen. They are responsible for the basic tasks, but every fireman also has a dedicated specialty. The Antwerp Fire Service protects three municipalities: Antwerpen, Wijnegem, and Zwijndrecht.
For more than 10 years, the dispatching control room at Post Noord has been the 24/7 heartbeat of the fire department. The outdated equipment got a complete overhaul when the Antwerp Fire Service refurbished their control room with hi-tech communications equipment. This control room now manages the entire fire department zone. Important information is given to the emergency vehicles, as interventions are dispatched via the control room.
To manage the constant flow of information coming from many different sources, the Antwerp Fire Service chose to implement state-of-the-art technology. This allows them to communicate real-time information in a structured way to the control room operators.
Renovation of Antwerp Fire Service Control Room
For the renovation of the control room, the Antwerp Fire Service chose Barco OpSpace, allowing the operators to control everything with a single mouse and keyboard. The application ensures that the control room operators can easily centralize the information flows.
The control room can now also easily send images to the crisis room, so collaboration between these two rooms is a lot easier. In this way, the staff can manage interventions more smoothly and everything can easily be displayed on one screen. Barco OpSpace is also very scalable, which means that they can easily add or remove sources.
Ergonomic Solution for Four Operators
The control room is manned 24/7, so it is important to invest in ergonomic solutions. There are always 4 operators on duty, so the area consists of 4 ergonomic desks. Due to the multifunctionality of the Creon Desk, it is possible to store the technical equipment at the bottom of the desks. This integrates with the clean desk principle of Antwerp Zone Fire department.
Fire Brigade Zone Antwerp chose to engage Play AV for the installation of the new control room because of the quality support and the professional guidance of the consultants.
Business Partner
Barco N.V.President Kennedypark 35
8500 Kortrijk
Belgium
most read
The State of the Art in Physiological Biometric Security Methods
Two-factor authentication is moving from 'something you know’ and ‘something you have’ to include ‘something you are’. We bring you bang up to date with the state-of-the-art in physiological biometric security systems.
Corporate Security at BMW Group
GIT SECURITY in conversation with Alexander Klotz, Head of Corporate Security, BMW Group.
Ready for the Next Chapter with Security Center SaaS
Genetec management team took the opportunity to present their new experience center in Washington to the international press early in February
Security Management at Automotive Supplier Mahle
Mobility has been at the core of the worldwide active Stuttgart automotive supplier Mahle for over a century. These days, not just combustion engines are the main business but also electric drives.
Heat-Resistant Drones for Firefighting
Drones can reduce risk to firefighters who run in on each call-out – sometimes into a sea of flames more than 1,000 degrees Celsius.