GIT Product Test: The New Paxton Entry App
You may be familiar with this situation: your trusted craftsman has arrived after trying to find an appointment for a long time, but unfortunately you haven‘t entered the appointment in your calendar. Now, of course, no one is at home when he arrives at the door and rings the doorbell. Even worse, you don‘t even realize that you‘ve missed an important appointment. In this situation, it would be an advantage if you were notified that someone is asking to come in. It would be even better if you could see who it is, speak to the person and, after verified, even let this person into the house.
With the new Paxton Entry app, which was launched in October last year, calls from a Paxton Entry door station can be answered from virtually anywhere. It doesn‘t matter whether reception staff have just made their way to the coffee kitchen or you are on the other side of the world. But how simple and intuitive is the configuration and operation for the technically untrained mind? GIT SECURITY INTERNATIONAL has done the check.
Requirements for use and registration
On the hardware side, the Paxton Entry app is compatible with all Entry systems from Paxton, no matter new or existing. To provide flexibility, users can choose between a combination solution of Paxton Entry monitors with the new app or the use of the Paxton Entry app without a monitor. The central prerequisite is, of course, that the respective Entry door station has an internet connection.
To use the Paxton Entry app, you must first register on the new myPaxton online portal. To make this as convenient and accessible as possible, users can choose between five language options, namely English, Danish, French, Dutch and German. They then decide whether they want to register as an installer or system manager. Employees of companies that sell or install Paxton products select the “installer” option. However, if a company offers management services for a site with Paxton devices or the end-user has an in-house IT team who would like to manage the system themselves, registration takes place as a “system manager”.
First-time users are then asked to set up their payment method. This can be done either automatically on a monthly basis or manually. The portal is also used to manage payments easily and conveniently. In addition, the system manager can quickly and easily add additional administrators in the portal, who in turn receive authorization to use the portal.
Configuration and setup of a location
After the actual registration, the configuration and setup of a new location takes place. This only requires a few clicks and entries in the portal. All users need to connect their Paxton hardware to a specific location is the serial number of the respective Entry door station and the engineering code. If both are entered correctly, pairing takes place automatically. If there is more than one location, these can be added in the same way and managed centrally from the portal.
The online portal myPaxton is also used to manage those users who will later be able to grant access to visitors via the Paxton Entry app. This allows one or more app users to be assigned to each location. All you need to do is enter an app user’s name, email address and an designated ID number. As soon as the relevant details have been saved, an email is sent to the future app user, which contains a temporary password that will later be required to set up the app.
Installing of the Paxton Entry app and how to us it
Setting up the app itself is very easy for users, requires no prior knowledge and is completely self-explanatory. Depending on the smartphone or tablet, the Paxton Entry app is downloaded and installed via the App Store or Google Play. The user then logs in by entering their email address and temporary password. When logging in for the first time, the user is asked to set their own password. The connection to the location is then established automatically. Additional locations can be assigned to the app user in the portal. In these cases, the connection is made automatically, and the app user is only informed of this by e-mail.
Conclusion of the GIT SECURITY INTERNATIONAL editorial team
The next tradesman who rings the Paxton Entry door station rings the app user‘s smart device at the same time. They can answer the call, speak to the visitor, and even let them into the house.
The Paxton Entry app is intuitive to use and can be operated by anyone. Even registration in the portal and configuration do not require any prior technical knowledge or expert knowledge. The individual steps are essentially self-explanatory. Anyone who has connected their own heating, air conditioning or other IoT device to the network will have no problem setting up the online portal and Paxton Entry app. The menu navigation is clearly structured and contains no superfluous elements that would make it difficult to use.
or as a system manager.
