Security Systems in the Hospitality Sector 2023

For the security industry, the hotel and restaurant business is a very diverse market, where customer satisfaction is the primary concern. It must work so smoothly that every guest can relax and does not have to think about it in the first place.

The hospitality industry can be broadly divided into three main areas:

1. Accommodations
2. Food Services
3. Leisure

Point 1 includes accommodations of all kinds – but mainly hotels. Where many guests stay overnight and where they can engage in activities on and around the premises, such as visiting restaurants, bars, sports facilities, swimming pools, etc., there is a lot of diversity in security requirement. It is challenging to secure everything optimally, manage access authorizations and minimize theft. Point 2 and 3, the Food Services Sector and Leisure, are often also directly included in hotels, so these issues must also be considered by the hotel management. However, security differs significantly for all three. Whereas in the hotel special attention must be paid to access control, many leisure themes offer a sophisticated video surveillance system that should monitor all possible processes, as well as license plate and facial recognition. Restaurants are more prone to theft cases.

Handling Doors and Entrances in Hotels

In Hotels, door handling, access rights, and security are so intertwined that hotel managers need a clever solution that is flexible yet safe.

There are many providers of powerful yet flexible access control systems. One of them is the Sesamsec Reader Group. They are offering a hybrid solution that covers both, ID cards and smartphones as identification media.

Another vendor is Südmetall. Their ÜLock-B locks provide security on both sides of the door whereby the protection of human life and the protection of property enter into a synergy. A panic function in the direction of the escape route ensures a safe means of escape in an emergency. The self-locking function ensures that the door otherwise always remains locked. From the outside, the lock offers no surface for attack because the electronics are located in the lock case and the lock has a high resistance against mechanical manipulation. In addition, the data transmission between the lock, RFID card and battery-powered RFID reader is encrypted in the best possible way. This provides optimum protection against burglary.

They can also provide management software: ÜManagement 2.0 is a license-free administration software for access control, with which single objects, but also small to medium-sized hotels or several objects can be administered at the same time. Authorizations and authorization groups/user groups can be assigned to the individual keys via the software. The installation of the software can be either very simple for a single-user version, or on an SQL server for multiple workstations.

Smart building control systems are already in use in many hotels. Schulte-Schlagbaum AG’s hardware and software for keyless access management provide a smart solution for optimized building automation. Access to doors, lockers and protected resources can be controlled from anywhere and everywhere using electronic locking systems. With the SAG Smart Access system, various identification options can be individually selected as needed: via smartphones and Bluetooth, RFID transponders/cards or using a PIN code – these options can also be flexibly combined with each other if desired.

Gemos, the GU Group’s advanced PSIM, combines all the different individual systems into one overall system with its hotel solution. Special security requirements apply to hotels. High flexibility and simple management of locking systems are important criteria and all the more important the larger the hotel. Gemos is designed from the outset for the entire building and combines the functions of the individual trades on one system.