Dallmeier Extends Software Maintenance
Dallmeier is expanding its software maintenance offering and now provides an additional maintenance package for cameras and recorders. This enables customers to keep their video security systems up to date for up to ten years while benefiting from long-term investment protection and planning reliability.
Long-term planning certainty is becoming increasingly important, especially for public sector organizations, operators of critical infrastructure, and companies with long investment cycles. The new Dallmeier maintenance package enables users to extend software maintenance by an additional five years, providing long-term protection against cybersecurity risks.
The new package is available for Panomera systems, single-sensor cameras, and recorders. Cameras already include five years of software maintenance as standard, and the new package extends this period to a total of ten years. Software maintenance of recorders can likewise be extended to a total of up to ten years.
The maintenance package includes a license for updates, upgrades, and security updates for the camera or recorder software for five years beyond the standard period. It also includes a license for updates to the neural network used for object classification. Known and relevant CVE security vulnerabilities will be addressed through appropriate security updates throughout the entire software maintenance period, subject to technical feasibility.
“With the option to plan software maintenance for up to ten years, we are providing our customers with a high degree of investment protection and long-term planning certainty,” says Christian Linthaler, Chief Sales Officer at Dallmeier. “This is an important factor for the sustainable operation of modern video security systems, especially in the public sector and for long-term security projects.”
