Flir Opens Regional Service Centers in Germany and UAE for CBRNE Detection Products
Flir Systems today announced the opening of regional service centers in Frankfurt, Germany and Dubai, United Arab Emirates to support its customers that use chemical, biological, r...


Flir Systems today announced the opening of regional service centers in Frankfurt, Germany and Dubai, United Arab Emirates to support its customers that use chemical, biological, radiological, nuclear, and explosives (CBRNE) threat detection products. The new Flir service centers will provide its CBRNE product customers with local options for maintenance and support and demonstrates Flir’s ongoing commitment to customer satisfaction.
The two facilities are now providing maintenance and support capabilities for specific product families. The Frankfurt facility supports legacy Flir identifinder and identifinder-R400 products, formerly known as the identidinder-2, while Dubai supports the Fido X2 and X3 products. Later this year, each facility will expand its service capabilities to more FLIR CBRNE products. The new centers will provide customers faster product service response times.
Flir’s Frankfurt facility will also provide free identifinder training courses for customers. The courses will cover radiation detection handhelds, their related software, and the Flir RAD mobile app for iPhone and Android devices through a mixture of lectures, demonstrations, and hands-on experiences. Courses will begin in the third quarter of 2019.
Flir will continue to support its global CBRNE detection product customers out of its facilities in the United States, including West Lafayette, Indiana, Oak Ridge, Tennessee and Stillwater, Oklahoma. The new centers provide customers with the option to service its products in regions near them. Customers may submit service requests today through Flir’s detection product customer support portal. For more information about the new service center or to submit a service request, visit https://detectionsupport.com/.
Business Partner
FLIR Systems, Inc.27700 SW Parkway Avenue
Wilsonville, OR 97070
US
most read

Sicur 2026 - 25th Edition From 24 to 27 February 2026
The International Security Exhibition organised by Ifema Madrid, is gearing up for its 25th edition, set to take place from 24 to 27 February 2026

Suprema AI Wins 'Best of Innovation' Award at CES 2025
Suprema AI, a specialized provider of on-device AI solutions based on video analysis, has won the Best of Innovation Award in the Embedded Technology category at CES 2025.

Salto’s New XS4 One S Keypad: The Integrated Smart Locking and Pin-Code Access Control
Salto launches XS4 One S Keypad

Smart Solution from Bosch ensures Safety, Security, and Efficiency in the Babor Beauty Cluster
The solution integrates, among other things, fire protection, intrusion alarm and access control systems, as well as a video security solution for safeguarding the perimeter and premises.

How to Choose the Right Video Management System
An organization’s choice of video management system has far-reaching consequences for the protection of people and assets.