14.11.2025 • Topstories

Amthal Delivers Complete Security Upgrade at The Maltings Shopping Centre

Amthal has delivered a complete security upgrade at The Maltings Shopping Centre, building on a partnership of more than three decades to transform the way the centre is monitored and managed.

In supporting The Maltings since 2013 and taking on full management in 2017 Amthal could ensure the system remained effective through a dedicated maintenance programme until the time came for a complete upgrade.

The new solution introduces 39 state-of-the-art Dahua cameras, including PTZ, 180-degree and AI-powered people-counting models, to provide full coverage across all seven entrances and car parks. Automatic number plate recognition has been integrated with the barrier system to improve vehicle access control, while people-counting technology now delivers reliable visitor data to track peaks and troughs.

Active deterrent measures and signage strengthen site protection, supported by EMCS Sentry software to continuously monitor hardware performance and camera availability. Secure on-premises storage ensures all data remains under the centre’s direct control.

Says Richard Marrett, Centre Director at The Maltings: “The new systems have changed the way we manage the centre. The cameras and control desk give us clearer oversight and together with features like people counting and vehicle access ensures we can identify incidents, respond quickly and review activity with confidence. Behind it all is the trust we have in Amthal, built over three decades of working together to keep The Maltings safe and welcoming.”

A redesigned digital control desk now brings all live feeds, recordings and analytics together on a single platform, giving the security team clearer visuals and wider oversight than ever before. These features provide greater efficiency, faster response times and stronger protection.

All installation work was carried out while the centre remained fully open. Amthal partnered with Dahua together with the management and security teams to plan the schedule so that tenants, staff and shoppers experienced no disruption.

Kris Hallett, Business Development Director at Dahua Technology UK, added: “The upgraded cameras now capture detail even in low light, and features like auto-tracking reduce the need for constant manual monitoring. People-counting sensors give the team reliable data across key areas, while number plate recognition integrated with the car park barrier has streamlined vehicle access and reduced misuse. All can be accessed at any time, even remotely. Working alongside Amthal, we were able to introduce all of this without disruption to the centre’s daily operations.”

Centre Director at The Maltings Richard Marrett & Paul Rosenthal, Amthal Group...

Photo: Amthal Delivers Complete Security Upgrade at The Maltings Shopping Centre

The original system was first installed in 1995, marking the beginning of a long-term relationship that has seen Amthal support The Maltings in adapting to new requirements and advances in security technology.

Paul Rosenthal, Amthal Group Business Development Director, concluded: “Our established partnership with The Maltings demonstrates how we work with clients over the long term. This complete upgrade with latest Dahua technology has delivered an integrated system that is straightforward for the team to use and manage via the new control centre. It ensures the centre remains safe, accessible and an enjoyable experience with complete peace of mind for tenants and shoppers alike.”